1820 Parkman Avenue, Baltimore, MD 21230 Phone 866-927-7701 Fax 866-927-7704
Terms and Conditions
*Terms*
All accounts are C.O.D., unless customers have a written approved contract prior to any order shipping. Under contract all accounts are strictly net 30 days from date of invoice. All accounts reaching 31st day past the invoice date due will be charged 2% interest per month, (24% annually). All accounts reaching 45 days past date of invoice will be placed on “Credit Hold” until the account is paid up to “current” standing, (including accumulated interest charges). No shipments will be made until account is current.
*Purchasing Authorization*
All New Customers must have a Customer Form and Tax Form on file. All first orders must be faxed in to PlateAll. For 30 day accounts, upon approval of credit by PlateAll Inc. customers will be notified (in writing) and the above Terms will apply.
*Back Charges*
Back charges for material and/or labor costs will not be allowed.
*Change Orders*
Requests for additions/deletions to “in-house” orders will be honored where shipping is not affected. Additions which do affect shipping will be treated as a separate order. Also see Non-Standard and Special Items.
*Delivery*
Shipping schedules are an estimate based on our best judgments and in-house stock. We will do our best to ship orders as fast as possible. Shipping schedules cannot be guaranteed due to conditions that might be beyond our control.
*Freight*
All shipments are F.O.B. (Freight on Board). We reserve the right to select the carrier on freight shipments. If a customer has an account with a freight company they can use their account, and will make arrangements for their orders to be picked-up with PlateAll Inc. in advance. When delivered to the carrier, shipments become the property of the purchaser who assumes the risk of loss or damage in transit.
*Non-Stocking and Special Order Items*
All non-stocking and special order items will be billed and paid for in advance and once ordered cannot be cancelled. Call for availability and pricing.
*Pricing*
Prices subject to change without notice and not guaranteed. Contact our office for date of current price list.
*Return Goods Policy*
All sales final. Also see Limited Warranty. Customer is responsible for all shipping cost to and from customer under limited warranty.
*Order Cancellations*
All cancellations may be subject to penalties or fees. Cancellation of factory ordered material will be determined by PlateAll Inc. Also see Non-Stocking and Special Order Items.
*Returned Checks (NSF)*
Returned checks are subject to a $35.00 surcharge. This could change without notice. Customer will then be placed on hold or a cash only basis thereafter. Also see Terms.
*Limited Warranty*
Warranty dose not cover defects and or damages due to improper usage, storage, shipping and handling, abuse, misuse, accident, acts of god, or unauthorized use. Warranty will be limited to replacement of product before applied (used) for a period of 6 months from date of invoice. Manufacture will determine if replacement is warranted. Also see Return Goods Policy. Product should have a shelf life of one year under ideal storage conditions.
Thank you for your Patronage!